MetaCodeLab Online HTML Course Refund Policy

At MetaCodeLab, we are committed to providing high-quality learning experiences through our online HTML course. We want you to be 100% satisfied with your purchase. If, for any reason, you are not happy with the course, we offer the following refund policy to ensure a fair and transparent process.

1. Refund Request Eligibility

• 7-Day Money-Back Guarantee: You can request a full refund within 7 days of purchasing the course, no questions asked, provided you have not completed more than 25% of the course content (e.g., videos, quizzes, or assignments).
• Course Access: The refund is applicable only for first-time enrollments in the MetaCodeLab Online HTML course. Refunds for renewals, upgrades, or additional licenses are not eligible.
• Non-Completion: If the course is incomplete due to technical issues from our end (e.g., platform downtime or inaccessible content), you are eligible for a full refund, regardless of the 7-day period, upon verification.

2. Non-Refundable Cases

• No refunds will be issued after the 7-day refund period has expired, unless specified otherwise.
• Refunds are not applicable if you have completed more than 25% of the course content, as we believe this gives you sufficient exposure to evaluate the course quality.
• No refunds will be provided for reasons unrelated to the course, such as lack of time, change of mind after the refund period, or inability to access the course due to personal circumstances (e.g., internet or device issues).
• Any promotional materials (e.g., free e-books, templates, or bonuses) provided with the course must not have been downloaded or used to qualify for a refund.

3. How to Request a Refund

• Submit a Request: Email us at metacodelabofficial@gmail.com with your full name, registered email address, purchase date, and transaction ID (if available). Please include a brief reason for your refund request to help us improve our services.
• Processing Time: Refund requests will be reviewed within 48 hours of submission. Once approved, the refund will be processed within 5-7 business days, depending on your payment provider.
• Payment Method: Refunds will be issued to the original payment method used during purchase (e.g., UPI, credit/debit card, or bank transfer).

4. Special Circumstances

• Technical Issues: If you face technical difficulties with accessing the course, please contact our support team immediately. We will resolve the issue within 24 hours. If the issue persists and is verified to be on our end, you may be eligible for a full refund or an extended course access period, at your discretion.
• Course Updates: If the course content is significantly updated after your purchase, you will receive free access to the updated material. This does not qualify for a refund.

5. Cancellation of Course Access

Upon approval of a refund, your access to the MetaCodeLab Online HTML course and associated resources will be revoked immediately. Any misuse of course content (e.g., sharing login credentials or downloading content for unauthorized distribution) will result in termination of access without a refund.

6. Contact Us

We value your trust in MetaCodeLab and are here to ensure a smooth learning journey. This refund policy is subject to change, and any updates will be communicated via email or on our website.